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BASIC QUALITY MANAGEMENT SYSTEM TRAINING, 3-PACK
This package includes three essential programs for every organization concerned with achieving consistent quality. All employees need to be given a basic understanding of the importance of your quality system and how they are involved in its success. These programs provide the tools your instructors need to cover the basics so that they can focus on the specific requirements of your organization and the details of employee involvement. Take advantage of this offer TODAY to upgrade your training library.
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These videos are presented in a straight forward, no nonsense manner by Jack West and Charlie Cianfrani who have been training auditors and conducting audits for many years. Jack was the long time Chair of the US Technical Advisory Group and the lead US delegate to ISO/TC 176 which produced the ISO 9000 family of standards. Charlie has been for many years a US expert delegate to ISO/TC 176 within the working group that wrote ISO 9001/4. Together, they wrote and are featured in these video programs.
These video training programs will help create employee buy-in to your management system efforts and contribute to a corporate culture which will be conducive for continually improving your company’s management system. Use the program in a classroom session or with individual new hire employees.
Below are descriptions of each of the three programs in this deal:
1. INTERNAL AUDITING BASICS ... AN INTRODUCTION TO AUDITING FOR EMPLOYEES
An easy-to-understand 30 minute program on the basics of internal auditing. It is ideal for giving employees newly assigned to an audit team a quick understanding of what an audit is all about and how an internal audit program works. This video training program will help create employee buy-in to your management system efforts and contribute to a corporate culture which will be conducive for continually improving your company’s management system. Use the program in a classroom session or with individual new hire employees.
The sections of this video include: • What is an audit • Why management system audits are needed • Planning the audit • Performing an audit • Documenting the audit (the audit report) • and a summary.
Regular Price: $249.00
2. QUALITY BASICS ... QUALITY IS FOR EVERYONE
Your quality system is designed to satisfy customers and improve performance. Your system may or may not be based on an external standard (i.e., ISO 9001), but regardless, your system is vital in order to achieve profitability. The Quality Basics video training program is an excellent training tool for reinforcing the commitment of your employees to quality. It is an easy-to-understand, 16 minute program that discusses what quality is, the importance of quality to company success and the four basic guidelines for assuring satisfactory quality. This program will strengthen your employees' resolve for achieving the objectives of quality: customer satisfaction and continual improvement.
The sections of this video include: • Introduction • What is quality • Quality perspectives are important • Your role in achieving quality • and Conclusions.
Regular Price: $195.00
3. HOW TO DEAL WITH EXTERNAL AUDITORS ... A BASIC GUIDE FOR EMPLOYEES
The How to Deal with External Auditors video training program gives your employees a simple, clear explanation of what to expect and how to interact with external auditors. It will make an external audit less threatening explaining how an external audit can be an opportunity for each employee to help make his or her organization more efficient and competitive. The program will help prepare your employees so that an external audit is not viewed with apprehension, but rather as an opportunity to show how good your organization really is. It is 22 minutes in length.
The sections of this video include: • Introduction • What is an external quality audit • What should an employee expect during an audit • How should employees interact with auditors • and a Conclusion.
Regular Price: $195.00
In addition to the DVD, each package includes a Learning Guide which follows the text of the video, provides additional information, gives viewers space for taking notes, asks questions to stimulate thinking and has a quiz to test viewers’ retention of the material (order extra copies to provide each employee with a personal copy for reference).
As always, your satisfaction is guaranteed with all of our programs! If any of our videos do not meet your needs, for whatever reason, simply call us and we’ll authorize a return for a full refund.
For more information, call (919) 699-7581 or e-mail email@example.com